SuperSend vs Gong Engage: Cold Email Infrastructure vs Sales Engagement Add-On
Compare SuperSend Relay (enterprise cold email platform optimized for 1M+ emails/month) against Gong Engage (AI-powered sales engagement add-on). See which solution fits your needs.
SuperSend vs Gong Engage: Feature Comparison
| Feature | SuperSend | Gong Engage |
|---|---|---|
| Cold Email Infrastructure | ✓SuperSend Relay — enterprise email platform optimized for cold email at scale (1M+ emails/month) | ✗Sales engagement platform — not optimized for high-volume cold email infrastructure |
| Sequencing Platform | ✓Complete sequencing platform with email + LinkedIn automation | LimitedAI-powered email sequences (Flows) — no LinkedIn automation |
| Enterprise Email Scale | ✓Built for millions of cold emails per month with automatic infrastructure management | ✗Designed for sales engagement workflows, not high-volume cold email sending |
| LinkedIn Automation | ✓Full LinkedIn automation with multi-identity support included | ✗No LinkedIn automation — email and phone only |
| 24-Hour Activation | ✓24-hour activation with dedicated support for enterprise | ✗Requires Core Foundation license and longer onboarding process |
| API Access | ✓Full REST API for programmatic access — optimized for cold email workflows | LimitedAPI available, but focused on sales engagement workflows, not cold email |
| Deliverability Intelligence | ✓Built-in inbox placement testing, spam scoring, domain health monitoring for cold email | ✗Basic email tracking, but not optimized for cold email deliverability at scale |
| AI-Powered Email Composition | ✓Campaign templates and personalization | ✓AI Composer crafts personalized emails based on real customer interactions |
| Conversation Intelligence | ✓Campaign analytics and sequencing metrics | ✓AI-powered conversation intelligence with call transcription and sentiment analysis (requires Core Gong) |
| Task Automation | ✓Campaign and sequence automation | ✓AI Tasker provides task recommendations to focus on high-impact activities |
| Pricing Starting Point | Enterprise: Custom | ~$800/user/year (add-on, requires Core Gong) |
Key Differences: SuperSend vs Gong Engage
Cold Email Infrastructure at Scale
SuperSend Relay is purpose-built for high-volume cold email (1M+ emails/month) with enterprise infrastructure. Gong Engage is a sales engagement add-on optimized for CRM workflows, not cold email infrastructure.
24-Hour Enterprise Activation
SuperSend Relay activates in 24 hours with dedicated support. Gong Engage requires a Core Foundation license first, then add-on setup — a longer implementation process.
LinkedIn + Email Sequences
SuperSend includes full LinkedIn automation and unified sequences across email + LinkedIn. Gong Engage is email and phone only — no LinkedIn automation.
Standalone Platform
SuperSend Relay is a complete standalone platform. Gong Engage is an add-on that requires the Core Gong platform (conversation intelligence) as a prerequisite.
Sales Engagement Suite
Gong Engage is part of the broader Gong Revenue AI Platform with conversation intelligence, AI-powered email composition, and task automation. Ideal for teams already using Gong for call intelligence.
AI-Powered Email Composition
Gong Engage's AI Composer crafts personalized emails based on real customer interactions from conversation intelligence, aiming to increase reply rates.
Who Should Choose Which Platform?
Choose SuperSend If:
- ✓You need enterprise cold email infrastructure (1M+ emails/month)
- ✓You want sequencing + infrastructure optimized for cold outreach
- ✓You need LinkedIn automation alongside email sequences
- ✓You want 24-hour activation with dedicated support
- ✓You need API access optimized for cold email workflows
- ✓You're focused on high-volume cold email campaigns, not full sales engagement
- ✓You want unified sequences across email + LinkedIn
- ✓You need deliverability intelligence built for cold email at scale
- ✓You want a standalone platform without requiring other tools
Choose Gong Engage If:
- •You're already using Gong Core for conversation intelligence
- •You want AI-powered email composition based on call/meeting insights
- •You need sales engagement workflows integrated with conversation intelligence
- •You want task automation recommendations from AI Tasker
- •You need email sequences (Flows) integrated with your existing Gong platform
- •You're focused on sales engagement, not high-volume cold email infrastructure
- •You want AI-generated emails that learn from your team's successful conversations
- •You're comfortable with add-on pricing model (~$800/user/year) on top of Core Gong
Ready to See SuperSend in Action?
Book a demo to see how SuperSend's enterprise infrastructure and multi-channel approach compares to what you're using today.