Compliance Hub
Access all SuperSend legal documents, compliance policies, and security measures in one centralized location. Everything you need to understand how we protect your data and comply with regulations.
Privacy & Data Protection
Documents covering how we handle your personal data and comply with privacy regulations.
Privacy Policy
Learn how we collect, use, and protect your personal data in compliance with GDPR, CCPA, and other privacy regulations.
Data Processing Agreement
Our DPA outlines how we process personal data on your behalf, including GDPR compliance, data security, and your rights as a data controller.
Data Retention
Our policy on how long we retain your data, deletion procedures, and what happens when you delete your account.
Security & Infrastructure
Technical measures and third-party providers that keep your data secure.
Security Measures
Detailed technical and organizational measures (TOMs) we implement to protect your data, including encryption, access controls, and monitoring.
Subprocessors
A complete list of third-party service providers we use to deliver SuperSend, including their security certifications and data processing locations.
Legal Terms
Terms and conditions governing your use of SuperSend services.
Abuse & Enforcement
How we handle abuse reports, enforce sending standards, and work with mailbox providers and blocklist operators. We monitor complaint rates, bounces, and blocklist signals — accounts violating our AUP are suspended without refund.
Report Abuse
How to report spam, phishing, or other abuse sent through SuperSend. Includes response SLAs and what to include in your report.
Acceptable Use Policy
Prohibited sending practices, enforcement actions, and customer responsibilities for B2B outbound email on our platform.
Email Sending Policy
Permission requirements, unsubscribe handling, complaint management, and deliverability expectations for all customers.
Postmaster
Contacts for mailbox providers, blocklist operators, and deliverability escalations — sendingabuse@ and deliverability@.
Questions About Compliance?
If you have questions about our compliance measures, need a signed DPA, or want to discuss enterprise security requirements, our team is here to help.
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