Legal & Compliance
Current Sub-processors
SuperSend utilizes a limited number of trusted third-party service providers ("Sub-processors") to deliver our platform and services. Each sub-processor has a Data Processing Agreement (DPA) with SuperSend, including Standard Contractual Clauses (SCCs) and GDPR-compliant safeguards.
Version: v2025-10
Last Updated: October 20, 2025
Current Sub-processors
| Vendor | Purpose of Processing | Region / Location | Data Processed | Certifications / Safeguards |
|---|---|---|---|---|
Google Cloud Platform (GCP) | Cloud hosting, database, Kubernetes infrastructure | United States (us-east1) | Customer data, logs, backups | ISO 27001SOC 2GDPR DPA |
Amazon Web Services (AWS S3) | Object storage for files, exports, attachments | United States (us-east-1) | Attachments, export files, temporary assets | ISO 27001SOC 2GDPR DPA |
Cloudflare | CDN, DNS, DDoS protection, edge caching | Global (EU/US data centers) | HTTP requests, transient metadata | ISO 27001SOC 2GDPR DPA |
Mission Inbox | Email delivery infrastructure for outbound campaigns | Global | Email metadata, sender and recipient addresses | GDPR DPA |
DigitalOcean | Supplementary compute and proxy infrastructure | United States / Europe | Transient network data, proxy routing | ISO 27001SOC 2GDPR DPA |
SendGrid (Twilio) | Transactional email (notifications, password resets) | United States | Email addresses, notification content | ISO 27001SOC 2GDPR DPA |
Stripe | Payment processing and subscription billing | United States / EEA | Billing information, payment details | PCI DSS Level 1GDPR DPA |
OpenAI | Optional AI-powered content generation feature | United States | Campaign text and template metadata (user-initiated) | GDPR DPASCCs |
Sub-processor Updates
SuperSend reviews its sub-processors annually and updates this register when a new vendor is engaged or an existing one is replaced. Customers are notified of changes at least 30 days prior to the engagement of a new sub-processor.
Questions About Our Sub-processors?
For additional information, please contact our Data Protection Officer at dpo@supersend.io.
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