Choosing between subdomains and root domains is an infrastructure decision, not just a preference. Here's how to structure your sending domains for scale and protect your primary domain's reputation.
A proper subdomain strategy isolates risk. If `go.company.com` gets flagged by spam filters, your primary `company.com` domain remains protected.
Never use your root domain for cold outreach. A single spam complaint can damage your corporate email deliverability for the entire team.
Each new subdomain needs its own 2-3 week warmup period. Sending from a cold subdomain is the fastest way to land directly in spam.
Managing DNS for 10+ subdomains manually is a recipe for error. One wrong SPF record can invalidate an entire campaign's sending volume.
A solid subdomain strategy is the foundation of any high-volume outbound campaign. Get it wrong, and you risk burning your primary domain's reputation, landing every email in spam, and making it impossible to scale past a few thousand sends per month. This isn't about preference; it's about building resilient infrastructure.
When your domain strategy is an afterthought, your outbound operations stall. The technical debt piles up, and deliverability becomes a constant fire drill.
Key pain points we see from RevOps and technical leads include:
sales.company.com or getcompany.com. One feels risky, the other feels expensive and complex to manage. There's no clear framework for making an infrastructure-level decision, leading to analysis paralysis.mktg.company.com versus outreach.company.com. When one gets flagged, you have no visibility, and the negative reputation can bleed over to your root domain if not properly isolated.A well-architected domain strategy moves your team from reactive problem-solving to proactive scaling. It's a system, not a series of one-off decisions.
The ideal state includes:
Building this system requires a disciplined, infrastructure-first approach. Here are the high-level steps:
1. Define Your Domain Tiers
Categorize your sending domains based on risk and volume. Tier 1: Primary corporate domain (company.com) — never use for cold outbound. Tier 2: Subdomains of your primary (go.company.com) for lower-volume outreach. Tier 3: Separate root domains (getcompany.co) for high-volume or experimental campaigns.
2. Standardize DNS Configuration
Create a master template for your SPF, DKIM, and DMARC records. Use a CNAME for your DMARC reporting address to simplify updates across all domains. This prevents configuration drift and ensures consistency.
3. Implement a Phased Warmup
Never send from a new subdomain on day one. Attach 2-3 inboxes to each new subdomain and run them through a 14-30 day automated warmup process before adding them to live campaigns. This builds a positive sending history.
4. Monitor and Rotate
Use deliverability monitoring tools to track the health of each subdomain via inbox placement tests. If a subdomain's open rates drop, pull it from rotation immediately and replace it with a pre-warmed alternative. This prevents catastrophic failure.
Managing a dozen subdomains and 50+ inboxes manually is an infrastructure nightmare. Spreadsheets, manual DNS checks, and inconsistent warmup schedules lead to deliverability failures. This is where an execution platform built on an infrastructure-first model becomes critical. The right platform provides centralized domain management, automated DNS validation, pooled inbox warmup, dynamic subdomain rotation, and unified reputation monitoring.
SuperSend is designed as this execution and infrastructure layer for outbound teams sending at volume. It automates the entire lifecycle of domain and inbox management, from DNS setup to warmup and rotation.
Before scaling this, it's critical to understand the core infrastructure strategies behind deliverability. Exploring concepts like inbox rotation and sequence design is the logical next step to building a resilient outbound system.
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